Frequently asked questions (FAQs)

I can’t log in to the training hub

You will need to register on this training hub. Please note: The login details for our training hub are different to the login details you use if you are a National Deaf Children's Society member. If you need assistance contact a member of the training team, via email: training@ndcs.org.uk

How much do the e-learning modules cost?

All modules are free of charge.

I can’t download or print my certificate

To access your certificate you will need to complete the learning activity and module evaluation. On completion if you're not able to download or print your certificate please contact training@ndcs.org.uk and we will help you.